Privacy Policy — Manika IAS
Transparent, secure, and student-focused principles governing your personal information and learning journey.
Overview & Scope
This Privacy Policy explains what information is collected from visitors to www.manikaias.com, why the information is collected, and how it is used. It also explains user options for accessing and managing information, our data security practices, and other related matters.
Manika IAS has created this Privacy Policy to demonstrate our commitment to your privacy and data security. Across all our online platforms, we aim to provide a safe, secure, and transparent environment for information gathering and processing.
www.manikaias.com is operated and owned by Manika IAS, located in Old Rajendra Nagar, New Delhi.
This Policy is subject to our Terms of Use and governs your access to our website and services.
Why We Collect Personal Information
We collect personal information from you to:
- ✓Verify your identity and process course enrollments.
- ✓Deliver required educational materials, test series, and mentorship services.
- ✓Provide convenient access to our platform and tailor your learning experience to meet your UPSC preparation needs.
- ✓Address queries and deliver customer support efficiently.
Information We Collect and How We Use It
1. Information You Provide
We collect personal information when you register on our portal, enroll in a mentorship program, attempt mock tests, download study materials, or fill out inquiry forms.
- •Personal Details: Name, email address, phone number, mailing address, and optional demographic details.
- •Payment Details: If you purchase a paid course or test series, payment information is collected via secure, integrated third-party payment gateways. Manika IAS does not directly store sensitive credit card or net banking login details on its servers.
2. Cookies & Tracking Technologies
We send cookies (small text files) to your device to uniquely identify your browser. Cookies help us:
- •Remember your preferences and login sessions for faster access.
- •Analyze aggregated traffic patterns and popular website sections.
- •Enhance our website design and educational content offerings based on user activity.
3. Log Information
When you access www.manikaias.com, our servers automatically record standard browser information, including:
- •Web requests, Internet Protocol (IP) address, browser type, and language.
- •Date and time of your request and cookie identifiers.
4. User Communications
When you send emails, messages, or inquiries to Manika IAS, we retain those communications to process your queries, respond to your requests, and improve our student support services.
5. Links to External Sites
Our website or blog may contain links to third-party sites (e.g., official government portals or news sources). Clicking on these links may take you outside our domain. Manika IAS is not responsible for the privacy practices or content of external websites, and we encourage users to review the privacy policy of any site that collects personally identifiable data.
6. Notifications & Alerts
We may send notifications, updates, and communications via Email, SMS, WhatsApp, or Calls regarding new course launches, test series schedules, current affairs updates, or critical exam announcements.
7. Public Forums & Discussion Groups
Any information, comments, or study materials you voluntarily post in public discussion boards, community forums, or comment sections on our website will become publicly available. Please exercise caution when disclosing personal details in public areas.
Data Security & Storage
Student Data SafeguardsWe strictly do not sell, trade, or rent your email address, phone number, or personal contact details to third-party marketers under any circumstances.
Payment Protection: Payment transactions are transmitted directly using secure encryption protocols to our payment gateway partners.
System Safeguards: We employ appropriate administrative, technical, and physical security measures to safeguard your personal data hosted in secure data facilities. While no internet transmission is 100% immune to vulnerabilities, our protocols significantly mitigate security risks appropriate to the nature of the data involved.
Information Sharing & Disclosure
We only share personal information outside of Manika IAS under the following limited circumstances:
- •Service Providers: We may work with trusted technical service providers (such as hosting partners, email delivery platforms, or SMS service providers) strictly to facilitate our platform's operation under confidentiality agreements.
- •Legal & Compliance Requirements: We may disclose information if required in good faith to:
- – Comply with applicable law, legal process, or governmental request.
- – Enforce our Terms of Use or investigate potential breaches.
- – Protect against potential fraud, technical vulnerabilities, or security risks.
- – Safeguard the rights, safety, or property of Manika IAS, its students, or the general public.
- •Aggregated Data: We may share non-personally identifiable, aggregated statistical data (e.g., overall visitor traffic or platform enrollment numbers) for analytical purposes.
Data Retention Policy
We retain active user data for as long as your account or course enrollment remains active, and for a minimum period of three (3) years thereafter to meet administrative, legal, or accounting requirements.
Data retention periods may be modified or extended as mandated by legal requirements or voluntary codes of conduct.
Your Consent & Updates to This Policy
By browsing or using www.manikaias.com, you consent to the terms of this Privacy Policy. This document reflects the complete and exclusive Privacy Policy for our site and supersedes prior communications on the subject.
Manika IAS reserves the right to update or modify this Privacy Policy at any time by posting a revised version on the website.
Contacting Us
If you have any questions, concerns, or feedback regarding this Privacy Policy or data handling practices at Manika IAS, please contact us: